Store Policies
Shipping Policy
Orders are processed within 1–3 business days after payment confirmation. Because each piece is inspected and carefully packaged by hand, some orders may require additional processing time. Shipping costs are calculated based on your location and weight of purchase. Orders are shipped via USPS Ground Advantage with estimated delivery within 1–3 business days after shipment is processed.
We may be able to accommodate international shipping upon request. Please contact us through our “Contact” page to get the process started.
Return/refund policy
You have 14 days to initiate a return on any item. Message us through our Contact page to start the process. Refunds will only be granted upon return of item(s) in the condition in which they were shipped.
Information we collect
When you visit our website, make a purchase, contact us, or subscribe to our communications, we may collect information such as your name, email address, shipping and billing information, phone number, and other details you provide.
We may also collect basic website usage information to help us improve our website and customer experience.
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about purchases and customer service
Respond to questions and requests
Send newsletters, new arrival announcements, and updates if you choose to subscribe
Improve our website and services
We do not sell or rent your personal information to third parties.
Third Party Services
We may use trusted service providers for payment processing, shipping, website services, analytics, and email communications. These providers only use your information as needed to provide their services.
Terms of Service
We specialize in antique and vintage jewelry. Each piece is unique and may show characteristics consistent with its age, history, and previous ownership. We make every effort to provide accurate descriptions, measurements, and photographs of each item.
All orders are subject to availability and acceptance. Because our jewelry pieces are often one-of-a-kind, an item may become unavailable before an order is completed.
Prices and product availability may change without notice. Payment must be received before an order is processed.
All content on this website, including photographs, descriptions, logos, and written materials, is the property of Serious Moonlight LLC and may not be used without permission.